Other ways to feed back

Last updated: Wednesday 02 September 2026

Your feedback is really important to us.

Whether it is a thank you to a ward or department or an issue that you want to raise with us, there are several ways that you can let us know about your experience at our hospitals. Feedback allows us to make improvements and share best practice.

You can leave feedback via the Friends and Family Test, NHS website, or by emailing us directly. We will tell you a bit about each service in the sections below.

Share your compliments

At North Cheshire and Mersey NHS Foundation Trust, we are committed to providing compassionate and high-quality care to all our patients. If you've had a positive experience with our staff or services, we would love to hear from you.

Please send your compliments to ncm.compliments@nhs.net 

Your feedback not only brightens our team's day but also helps us celebrate the dedication and compassion of our healthcare professionals. 

Thank you for taking the time to share your appreciation.

Care Opinion

You can also leave feedback on the Care Opinion website. It provides services profiles and also allows you to leave comments and rate your experience in hospital.

Share feedback with the CQC

You can also send feedback to the healthcare regulator the Care Quality Commission  (CQC). The CQC also use feedback from the NHS website, Patient Opinion and other sources.

Share your feedback.