Cheshire and Merseyside Endoscopy Hub – patient FAQs




What is the Cheshire and Merseyside Endoscopy Hub?

The Cheshire and Merseyside Endoscopy Hub is a specialist NHS service where patients can have tests to help diagnose and monitor a range of conditions.

Where is the hub?

It is based in the Nightingale Building at Halton Hospital, to the south of Runcorn. The postcode is WA7 2DA.

How do I get there?

The hospital is easily accessed by car from the M56 motorway and local public transport networks. For public transport options, visit: North Cheshire and Mersey NHS Foundation Trust - Public transport

Who can use this service?

Patients from across Cheshire and Merseyside can use the hub. If this service is right for you, you will usually be referred by the hospital team involved in your care. You may be able to be given an appointment quicker than your nearest endoscopy hub.

How do I get referred to the hub?

You will be referred for tests by the hospital team already involved in your care. You will go to the hub for your appointment, and your follow up care will stay with your local healthcare team. In future, GPs may also be able to refer patients directly to the hub for tests.

Why has the hub been created?

Our specialist hub has been designed to help patients get the tests they need sooner, reduce waiting times and improve the overall experience of care across Cheshire and Merseyside. It is managed by North Cheshire and Mersey NHS Foundation Trust.

All patients over the age of 17 in Cheshire and Merseyside are eligible to use the hub.

What tests does the hub provide?

The hub provides endoscopy tests to help diagnose conditions, monitor existing problems and support the bowel cancer screening. Procedures including gastroscopy, colonoscopy and flexible sigmoidoscopy are performed at the hub.

Who will I be seen by at the hub?

You will be cared for by an experienced team of medical, surgical and nursing specialists. The hub follows the same clinical standards as your local hospital, so you can feel assured that you’ll receive the same high-quality care from our team.

What are the benefits of having my test at the hub?

For patients, this means more appointment options, faster access to tests and care in a modern setting. A quicker test could mean an earlier diagnosis and an earlier start to any treatment you may need.

What facilities are available at the hub?

The hub is newly built and has four modern procedure rooms and a recovery area with extra beds. The Nightingale Building has a range of facilities for patients and visitors, including places to buy food and drink, a newsagent, vending machines and seating areas.

Is the building accessible for patients with disabilities?

Yes. The building has step-free access and a range of accessible features, including parking bays, toilets, lifts, wheelchairs and hearing loop systems.

Is there parking on site?

Yes, parking is available at Halton Hospital. There is a large car park available on the left as you drive into the hospital site. From there, you can use Entrance 1 and follow the signs for the Endoscopy Unit.

For more information see: North Cheshire and Mersey NHS Foundation Trust - Parking.

What happens during an endoscopy?

An endoscopy uses a thin, flexible tube with a camera to help doctors look inside your body. This can help them understand your symptoms and, if needed, make or confirm a diagnosis.

Will I need to stay in hospital?

All procedures are carried out as day cases, so you will be able to go home the same day. You may be offered local anaesthetic or sedation to help you feel as comfortable as possible during the procedure. This means you may need someone to drive you to your appointment at the hub.

Is there support for transport between the trust’s hospital sites?

Yes. A free shuttle bus services operates between Warrington Hospital and Halton Hospital.

For more information visit: North Cheshire and Mersey NHS Foundation Trust - Hospital shuttle bus

What if I need help while visiting?

If you need any help during your visit, hospital staff will be there to support you.

Are there phones available onsite?

Yes. There is a pay phone and a free taxi phone in the main hospital building.

How do I contact the Endoscopy Hub team?

If you have questions about the hub or your appointment, you can contact the team on 01928 753396.

For more information about the Cheshire and Merseyside Endoscopy Hub, you can visit: https://northcheshireandmersey.nhs.uk/our-services/endoscopy-hub-cheshire-and-merseyside/