Accessibility statement

North Cheshire and Mersey Partnership NHS is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to www.northcheshireandmersey.nhs.uk.

How you should be able to use this website

We want as many people as possible to be able to use this website. You should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software

Feedback and contact information

Tell us if you need information in a different format.

In your message, include:

  • the web address (URL) of the content
  • your email address and name
  • the format you need – for example, plain text, braille, BSL, large print or audio CD
  • You can also request a PDF in an accessible format

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, you can contact us at bchft.patientservices@nhs.net.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Compliance status

This website is compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard.

Preparation of this accessibility statement

This statement was prepared on 15 December 2025.

Last updated 15 December 2025.